User creation problem

Topics: Developer Forum, User Forum
Dec 4, 2007 at 12:29 AM
Edited Dec 4, 2007 at 12:29 AM
I have downloaded the latest version of the kit and set it up according to the documentation.

However, when I create a new administrative user and try to log into the site with them, I do not see the administrative panel and cannot perform editing of controls. The admin user operates as normal.

The site is on a Windows 2003 server with Network Service able to read and write on the App_Data folder. I've taken screenshots and made a quick page to display the issue, found here:

Has anyone encountered this issue? The site operates fine with the original admin, but not with any other created administrator.

Thanks in advance.
Dec 4, 2007 at 4:20 PM

I have found the reason why my test administrator does not work. You cannot use capital letters in the user name.

This also affects the extension made by Rayzor, found here ( as I decided to try this extension to see if it would fix the issue. However, this seems to be a core issue.

Jan 15, 2008 at 1:48 PM
new administrator can't see admin panel...

The above fix worked for me also. Users CANNOT have any capital letters in the user name.
Jan 15, 2008 at 5:00 PM
Thanks for the input; I've been trying to figure out why I couldn't have another administrator of the site, too.
This definitely works.

Jan 22, 2008 at 3:17 PM
Somewhere in code there is a UserName.toLowerCase(). This causes the problem.

Happy hunting!